We provide AV and IT field services, service desk and managed support for partners delivering multi-site technology. When you need coverage, capacity or specialist capability, we supply accredited engineers, remote triage and coordinated dispatch so you can meet deadlines and protect uptime without over-hiring.
On-site support for meeting rooms, UC/VC, digital signage, networks and end-user tech – delivered by vetted, experienced engineers.
Triage, remote diagnostics, ticket management and dispatch coordination – with partner-branded comms and SLA tracking.
Surveys, phased deployments, commissioning and handover – plus moves/adds/changes and refresh programmes.
A non-competitive delivery model that protects your customer relationship – reporting, documentation and governance aligned to your standards.
We work exclusively with AV integrators, IT resellers and facilities providers – delivering under your brand. We don’t contract directly with end clients, so your customer relationship stays protected.
Whether you need labour-only support, project delivery, or an end-to-end support wrapper, we’ll align to your tooling, processes and reporting standards.
We operate strictly as a non-competitive, White-Label service provider. We work exclusively with AV Integrators, IT Resellers, and Facilities Management Companies. Our model ensures that all services—from installation and site assessment to maintenance—are delivered to your end clients under your brand name, acting as a seamless and trusted extension of your own team.
We offer extensive national and European coverage, servicing client sites across 29 countries globally. We operate a 24/7 emergency helpdesk to manage time-critical issues. Our operations staff coordinates rapid engineer deployment with various Service Level Agreements (SLAs) available, including response times as fast as 4 hours, 8 hours, and 24 hours, depending on location and contract.
Our core competence is providing comprehensive expertise in both Information Technology (IT) and Audio-Visual (AV) solutions. Our certified field engineers are proficient across industry-leading brands, including but not limited to: Samsung, NEC, LG, Poly, and LifeSize. We handle everything from network configuration and software updates to full-spectrum preventative maintenance.