When your client asks for support in another country, you should not have to turn down the opportunity or rush to find an unknown subcontractor.
We provide a consistent, partner-branded delivery layer so you can grow without building local teams in every market.
On-site engineering for AV, IT, UC, signage, displays, conferencing, cabling, mounting, commissioning and handover.
Ticket handling, remote diagnostics, issue logging, escalation and dispatch support.
Surveys, scheduling, logistics, installation, moves, additions, changes and sign-off.
Maintenance, break-fix response, software updates, asset tracking and lifecycle support.
Your client bought from you. The service should feel like you. Panoramic works behind your brand so our delivery strengthens your relationship instead of competing with it.
Our engineers can follow your documentation, use your reporting templates, work through your escalation paths and present themselves in line with your brand standards.
In an emergency, typically within 4 hours in major cities. Planned work can usually be arranged within a few days. Contact us to confirm availability in your territory.
Yes. Our engineers use your workwear, sign-off sheets, reporting templates and escalation procedures as standard.
We offer 4-hour, 8-hour, next business day and 48-hour SLAs, agreed at onboarding to match your client commitments and tracked on every call.
